Terms of Use and Transactions.
1. Introduction.
The platform www.moid.gr constitutes a “Website” and an “Online Store” for the display and sale of products (clothing and accessories) via the Internet, which belongs to the Greek anonymous company under the name “PLAKOPOULOU AFES & SIA O.E” and its trade name “MOID”, with headquarters in Athens, Ermou Street 122, ZIP/Postal Code 10554 in Greece (VAT:084254587, Tax Office: E. ATHINON).
The present General Terms and Condition of use regarding the use of the website and purchase of the products/services of our online store (henceforth the “Terms of Use and Transactions” or the “Terms of Use”), determine the terms and conditions of your browsing on our website and govern the sales contract that is concludes between the customer and seller for the purchase of the products from our online store (eShop). Before continuing browsing on our website (eShop), we suggest you consult the Terms of Use and Transactions, making sure that you agree with them. In case of any disagreement regarding any of the existing Terms of Use, you are required to not take action on both our Online Store (eShop) and Website, including simple browsing. Any type of action taken on our Website, for example, browsing, signing up to our newsletter of our company, or the purchase of our products, will be considered as unconditional acceptance of the existing Terms of Use and Transactions.
The Company maintains the right to unilaterally edit, modify, update or renew the existing Terms of Use at its absolute discretion/and when such modification is required by law, possibly without prior notice to you, always within the framework of business ethics and the limits set by law. The Company undertakes the obligation to inform the client of any modifications as well as for any further change through the website. Any modifications will take effect from the date they are posted on the existing Website. It is clarified that any changes of the existing Terms of Use do not affect any orders that have already been placed in our online store (eShop) before the changes take effect as described above. The use of www.moid.gr after the aforementioned modifications will be considered as the acceptance of the Terms of Use as they have been amended.
The use of the existing Website from the client and any transaction in our website, happens with the clients sole responsibility.
2. Website / Online Store Services
a. PROVIDING INFORMATION
Information provided from the present Website are complete, true, valid and accurate, either they concern our identity or the products services offered from our Online Store (eShop). The above guarantees are subject to any technical or typographical errors which cannot be predicted or have arisen unintentionally due to interruptions in the operation of this website or due to force majeure. www.moid.gr has taken all the necessary technical and other means in order to ensure that the availability of the sizes and our products are updated promptly. However, it explicitly reserves the right regarding the accuracy of the quantities and sizes available in the online store, as the updates may occur within one (1) hour from the time they are modified.
b. MEMBER REGISTRATION
1. Subscription
The subscription as a Member of www.moid.gr is not mandatory in order to
complete a purchase in our Online Store. The process of subscription is fast and
simple: After adding a product to your cart and choose to checkout, our platform
will automatically ask you to subscribe as a new Member. By entering the information requested (name, surname, address, ZIP code, phone number, email)
and acceptance of the present Terms of Use and Transactions you automatically
become a member of www.moid.gr and your Member Account will be created by
our staff. Registration and participation as a member are free, personal non-
transferable, and non-assignable. The member has the responsibility for the
personal details they have provided and submitted during the registration process
as a Member. Our Company will process your details exclusively for the following
purposes: (a) creating your account on www.moid.gr, in which you can track your
order status, view your transaction history on the site, etc., (b) communicating with
the member regarding our transactions (e.g., to ensure we can contact you, to
complete the order, shipping, and delivering your order, for payment and secure
financial transactions), and (c) sending you informational, promotional, and
marketing materials related to our products and services, including our
collaborations with third parties. The terms and provisions of www.moid.gr’s Privacy Policy apply to the collection and processing of your personal details.
2. Your Account.
The information provided and entered during the registration process as a Member must be complete, true, accurate and up to date. In case of any changes on the details, the Member s required to promptly update www.moid.gr with their new details so that they are always complete and accurate. With your registration as mentioned above, you explicitly consent to the collection and processing of your data in accordance with our Terms of Use and Transactions, as well as the Privacy Policy of www.moid.gr, which you declare that you have read, understood fully and unconditionally accepted them. You have the right to withdraw your consent for the collection and processing of your personal data provided to us at any time by canceling your membership by sending us an email at info@moid.gr. You also have the right at any time to access your data, or you can request the immediate deletion or correction of your details, the temporary suspension of their use by www.moid.gr, or their restriction or non-transmission, by following the same email procedure. In any case, your data is kept by our Company as long as you remain a registered Member of www.moid.gr. Your personal data is not disclosed to any third party and is managed exclusively by our Company. All personal information collected through our electronic form at www.moid.gr is strictly necessary for the provision of the services, and your registration signifies your full consent.
c. Newsletter Subscription.
Your subscription on our Company’s newsletter is done by your freedom and it is not a mandatory process in order to purchase from our Online Store or for the provision and use of our other services, including browsing on our Website. Your subscription in our Company’s Newsletter Service is completed by entering your email in the designated field on our page. With the completion of your subscription, you provide us with your explicit consent allowing our Company to send you informational and promotional material as well as related advertising messages. www.moid.gr is not responsible if the newsletters are not delivered in their destination, although every effort will be made with ISPs (Internet Service Providers) to ensure delivery. The newsletters are likely to end up in your spam folders, so please make sure to regularly check that they are not stored there. In case you wish to no longer receive informational and promotional newsletters or wish to completely unsubscribe from www.moid.gr news mailing system, you can inform us from our websites contact form or via the unsubscribe link included in the informational or/and promotional emails you receive. www.moid.gr uses a provider (third party company) to track newsletter recipients and will not share your name, surname, home address, or other personal
data with others.
d. CONDUCTING PURCHASES THROUGH THE ONLINE STORE
1. Order
1.1 Completion – Order Confirmation
Use the categories found in the central MENU of our page located at the top left of
the webpage, navigate it, and find what you are looking for.
Check the products in your shopping cart by clicking on the "SHOPPING CART" link located at the top right of the webpage. You can use the "REMOVE FROM CART" button to remove products from your cart before completing your order.
Click on the "COMPLETE ORDER" button to finalize your purchase.
The prices listed on our products include VAT and are considered final.
The delivery charges will appear before completing your purchase based on your
location.
Just before you click "Order," which is the final step to complete your order, you will automatically be informed that by submitting the order, you are obligated to pay the corresponding amount. If you agree, click on "Order," which submits it to our online store. Upon submission of your order as mentioned above, the www.moid.gr system will automatically send a message to the email account you provided during your registration as a Member, notifying you that we have received the order, listing the products you ordered, and detailing all the terms of the order. From this point on, you do not need to do anything else until you receive your products.
When the order is delivered to the courier company we work with or another
collaborating company, you will receive a new email message that will include the
tracking/shipping number of your order. With this number, you can track the
progress of your order until it reaches the delivery location you specified for the
order.
1.1.1. Offer Exemptions
Products that are already on sale do not participate in offers that www.moid.gr may occasionally make.
1.2 Order Tracking
You can check the "Status" of your order at any time by clicking on the "MY
ACCOUNT" link. If your order has been delivered to the courier, you can track the
location of your package using the tracking number, which is posted on the "MY
ACCOUNT" page.
1.3 Cancellation / Modification of Order
You can cancel your order in the following cases:
• Before completing the order: Before submitting your order as mentioned above, you can manually go back by clicking "back" and remove the quantities of products from your cart that you do not wish to order by clicking the "remove" button.
• After completing the order but before receiving the products:
o (a) You have the right to cancel the order after its completion in case the delivery of the ordered product(s) is delayed.
o (b) If the electronic order has been completed but the product has not yet been shipped, you can cancel your order by sending an email to info@moid.gr or by calling us at +302103232617 from 09:00-19:00, Monday to Friday.
• After receiving the product:
o (a) Refusal to accept the products upon delivery by the Transport Company is
equivalent to withdrawal, for which the provisions of Section II.D.5 below apply. In
any case, please note that in case of withdrawal at the time of delivery as mentioned above, www.moid.gr records the event in a special file.
o (b) After receiving the product, the order is canceled by exercising the Right of Withdrawal.
o (c) Additionally, your order is canceled after receiving the products or for reasons of replacement.
2. PRODUCT DELIVERY
2.1 Method and Time of Delivery – Delivery Dates and Hours
The delivery days for your products are from Monday to Friday from 09:00 to 17:00 throughout Greece, and for international deliveries, the delivery times of the respective Transport Company apply.
Product delivery time: Subject to the explicit provisions of these Terms of Use and Transactions, your orders are delivered within two to four (2 – 4) working days in Athens, Thessaloniki, Patras, and other major cities, within three to six (3 – 6)
working days in the rest of Greece, and within ten (10) working days in other
countries abroad.
These deadlines do not apply during periods of extreme weather conditions, strikes, or in any case of force majeure, which may affect transport and delivery times. In such a case, www.moid.gr collaborates with specific courier and transport companies. If you prefer a transport company of your choice with which
www.moid.gr does not cooperate, the shipping costs will be borne by you regardless of the order value and place/time of delivery. In this case, www.moid.gr bears no responsibility for any delays in delivering your products.
2.2 Delivery Delay
Our Company makes every effort for the timely and proper delivery of your products; however, we reserve the right that the delivery of your product(s) may be delayed in case of (a) a force majeure event such as extreme weather conditions, strikes, or any other event beyond our control that may affect the transport and delivery of your order. In such a case, we will contact you to inform you about the delivery time of your order. If you are not satisfied with our proposal, you have the right to cancel the order in whole or in part and to be refunded the amount you have paid, in any case, we will provide you with any available alternative solutions offered/proposed by our Company. In case of delay, you can contact our Company at +302103232617 or via email at info@moid.gr, where you can declare your withdrawal from the entire order or part of it.
3. SHIPPING COSTS
Shipments within Greece are NOT charged with shipping costs if the value of your
order exceeds a hundred (100.00€) Euros. If the value of your order is less than a
hundred (100.00€) Euros, a fee of four euros (4.00€) is applied for shipments
throughout Greece. The courier company we cooperate with is ELTA Courier. If the area you have indicated for your products to be shipped to is not served by the ELTA Courier network we cooperate with, we have the responsibility to send your order by alternative means, with no additional charge on the above shipping costs for delivery within Greece.
Shipments within Cyprus are NOT charged with shipping costs if the value of your
order exceeds one hundred (100.00€) Euros. If the value of your order is less than
one hundred (100.00€) Euros, a fee of fifteen euros (15.00€) is applied for shipments throughout Cyprus.
4. PAYMENT METHODS
4.1 Cash on Delivery.
Payment upon receipt of the order. When the courier company's employee arrives at your location to deliver your products, you pay the cash value of your order.
(Additional cost 2.00€)
Cash on delivery is not supported in countries outside Greece.
4.2 Payment by Credit Card
We accept Visa and Mastercard credit cards. Your transactions in our online store are protected by top online security systems (SSL – 128 bit and digital certifications from Let’s Encrypt, Inc.), which guarantee a safe transaction environment for more than 500 of the world's largest companies.
The filling in of your card details (card number, expiration date, CCV) is done in the secure environment of VISA. MOID does not receive your card details in any way. The processing of your personal data is governed by the Privacy Policy and the Cookie Policy of www.moid.gr
4.3 Payment by Bank Transfer.
You have the option to pay into a bank account of www.moid.gr at no additional
cost. After placing your order, you must proceed with the deposit within 3 working
days; otherwise, the order will be canceled, and the products will be released.
In the event of a money transfer from a bank other than the ones listed, the fees for both the sending and receiving banks are the responsibility of the customer. When processing the transfer, please ensure you select the "OUR" option for covering the fees. If this is not done and the company incurs any charges, a separate invoice will be sent to you to cover these costs.
The bank accounts are as follows:
Alpha Bank IBAN: GR56 0140 1020 1020 0233 0000 502
Account Number: 102-00-2330-000502
National Bank IBAN: GR42 0110 1030 0000 1034 4099 063
Account Number: 103/44099063
Eurobank IBAN: GR69 0260 2040 0002 1020 1337 959
Account Number: 0026-0204-21-0201-337959
Beneficiary – Plakopoulou Afes & SIA OE.